Quality

 It is important to us that we can say not only TODAY, but also TOMORROW: quality is important to us and it is our daily job to keep up and imrpove the quality.

To enable us to focus on your wishes and needs, Familotel looked for a way to continuously check the quality of all members and to be able to respond quickly and flexibly in case of deficiencies. Being awarded with Swiss Quality-mark, shortly: Swiss Q, gives us exactly that possibility.

The Swiss Q completes the demands on quality up to now  and always with the satisfaction of the guest as the most important matter. With the establishment of the Familotel organisation  in 1994, the guaranteed services as the first quality guarantee were important requirements. In 2002 Familotel was the first hotel organisation awarded with the TÜV-Service Check - „OK für Kids“.  Nowadays already 17 Familotel members are awarded with the Q I mark and "Die Seitenalm" is proud to be one of them!